Telemedicine Tool Requirements

In order to use these tools you must have access to the following:

  • High-speed Internet Access
  • Bandwidth of 150 kbps (500 kbps is best)
  • Webcam or built-in camera
  • Microphone and speakers


  • Microsoft Internet Explorer 9.0 or later
  • Mozilla Firefox (except Android and iOS)
  • Safari (do not use private mode)
  • Google Chrome
  • Internet Browser (Android)

JavaScript and Cookies must be enabled.  Close all other video conferencing programs, such as WebEx, Skype, GoToMeeting.

To connect with a provider, please see following tutorial videos:

  1. Google Chrome users: Click here
  2. Internet Explorer 9 & above users: Click here
  3. Firefox users: Click here
  4. Safari users: Click here